TicketSwap Alternative

7 min read Last updated: 21st October 2023

ticketswap ticket resale

Ticketswap prides itself as a safe, convenient and fair place to buy and sell tickets for concerts, festivals, sports, theatres and more. Its strength lies in its availability, support, features, partners having a strong footpath in Europe (Amsterdam) and long history. Sellers can also sell tickets privately by sending an email to the buyer. 

What are its weaknesses? Depending on what side of the market you may find yourself its seller ticket price cap of 20% may be inconvenient or a blessing. Sellers can only sell their tickets for less than 120% of their original price. It also has a high checkout fee standing at 13%. So what are ticketswap alternatives?

How Did We Develop This List

The first step in choosing the right Ticketswap alternative is to understand your priorities. Do you want a site with low checkout fees for buyers, flexibility when setting prices, a refund policy or availability?

Price settings

Reselling tickets always tends to get a bit of a bad reputation, and it is not difficult to see why. It conjures up an image of con artists exploiting fans for a quick profit. But ticket reselling doesn’t have to be that way and can be done to help people out.

If you go through an online ticket reselling platform such as Quest Reseller, you can connect sellers with ticket buyers. It can be done in a way that will help you make profits too.

Some ticket resale sites such as TicketSwap have taken an extra step in limiting how much you can charge for a ticket. So if you are on the market to make a buck for your tickets, you’ll have to consider platforms that don’t restrict prices i.e., a Ticketswap alternative.

Refund Policy

Most ticket resale tickets offer some form of guarantee in one way or the other. Who it largely protects depends on the ticket resale website. Some sites largely protect the buyer while others protect the seller. How they address the following should factor into what you use to buy and resell your tickets:

  • What happens when the event has been cancelled?
  • Got to the venue and realised the ticket had been used.
  • The seller sold on multiple sites.
  • Wrong ticket description.

These guarantees should aim to foster a safe environment to know you are buying a secure resale ticket and when you are reselling your tickets the platform has some guarantees in place.

Checkout fees

Another important factor to consider is the checkout fees. While they may not directly impact the seller most buyers are price-conscious and would prefer spending less on checkout fees.

Availability

A rule of thumb for both ticket resellers and ticket resale buyers is that a large pull of buyers and sellers is always good to have. This saves the seller time in looking for buyers e.g., via promoting on social media sites like X, Facebook and much more. The buyer can also rest assured that they might be getting competitive deals.

Another important factor when considering availability is localisation. Some sites may have high traffic volume but no footprint in your area. We’ve made an attempt to highlight which areas these sites focus on and when volumes are mentioned, we are following this theme:

Our ratings below rank ticket resale sites into groups from “Very High” to “Very Low”, and this is what each ranking means based on the average monthly visits for each website:

  • Very High Volume: 100M+ monthly traffic.
  • High Volume: 10-100M monthly traffic.
  • Medium: 1-10M monthly traffic.
  • Low Volume: 100k – 1M monthly traffic.
  • Very Low Volume: Under 100k monthly traffic.

Support

One of the most important things to consider when choosing a Ticketswap alternative to buy or resell your tickets is their support i.e., who or how to contact the platform when something goes wrong. A lot of the time it’s very difficult for these platforms to address the issue that would keep both the buyer and seller satisfied e.g., confirming if a ticket was valid during the time of the event. You can find out more here. Nevertheless, it is always good to be able to speak to someone who will try to resolve the issue. Here are the common channels used by ticket resale platforms.

  • Instant Chat – Rarely provided but when it is, it’s a quick and easy way to resolve ticket resale issues. quick resolution.
  • Phone – Rarely provided but when it is, it’s a quick and easy way to resolve ticket resale issues. quick resolution.
  • FAQ – Requires a good understanding of your problem.
  • Email – The default by most ticket resale websites.
  • Contact Form – Rarely used but a good option to have when you need to supply attachments and other relevant information.
  • Community – Rarely used by you can find forums on Reddit, Facebook and other social networks.

Once you know your priorities, you can select a ticket resale site that best suits your needs.

Once you know your priorities, you can select a Ticketswap alternative that best suits your needs.

1. Quest Reseller

Vivus reseller ticketswap alternative
Quest reseller ticketswap alternative

Our top Ticketswap alternative on the list is Quest Reseller. This site is number one due to its flexibility when selling tickets with no cap on how much you can charge for tickets, private or password-protect listing, guarantees and low checkout fees for buyers. One of the cheapest in this category. 

Vivus reseller faces its shortcomings with its limited availability only focusing on the U.K., no Android app and customer support is via email only. This shouldn’t dissuade you from using Vivus for private listing, it’s a great fit.

For disputes, buyers can open disputes at least 3-5 days after purchase. Vivus reseller serves as a mediator speaking to outlets to understand when the ticket was used and by whom. If buyers cannot provide information that shows without reasonable doubt that the tickets were invalid or couldn’t be used, the money is retained by the seller.

  • Pros: Low fees, buyer and seller protection, private listing or password-protected tickets, users register interest and no cap on how much sellers can charge.
  • Cons: Focused on the UK and no Android app.
  • Platforms: iOS and Web.
  • Fees: 6% + 20p.
  • Availability: Worldwide, focused on the U.K. and is available in English, French and German.

2. StubHub

stubhub ticketswap alternative
stubhub ticketswap alternative

Stubhub prides itself as one of the world’s largest ticket resale marketplaces with tickets available for live sports, music and theatre events in more than 40 countries. A great alternative for TicketSwap. Its strength lies in its availability, partners and flexibility when pricing tickets. 

The downside of using Stubhub as a Ticketswap alternative is its checkout fees at a whopping 25% (i.e 10% fee for buyers and 15% for sellers) and limited features such as password protection.

Stubhub ticket resale sites have a zero return policy, which means if you buy invalid tickets, there’s no way to return them or open a dispute.

  • Pros: No cap on how much ticket resellers can charge.
  • Cons: High checkout fees, no return policy and not your go-to if you are outside the U.S.A.
  • Platforms: iOS, Android and Web.
  • Fees: 25% (i.e. 10% fee for buyers and 15% for sellers).
  • Availability: Worldwide, focused on the U.S.A.

3. SeatGeek

SeatGeek ticketswap alternative
SeatGeek ticketswap alternative

Our third on the TicketSwap alternative list is SeatGeek. SeatGeek is a mobile-focused ticket platform that enables users to buy and resell tickets for live sports, concerts and theatre events. Its strength lies in its mobile-first approach towards reselling tickets, providing features such as private listing, allowing users to register their interest and reach.

The downside of using SeatGeek as a Ticketswap alternative is its high checkout fees of 20%. The site also has a zero-return policy, which means if you buy invalid tickets, there’s no way to return them or open a dispute.

  • Pros: No cap on how much ticket resellers can charge.
  • Cons: Limited ticket types, no return policy, no private listing or password-protected tickets.
  • Platforms: iOS, Android and Web.
  • Fees: 20%.
  • Availability: Worldwide, focused on the U.S.A.

4. TicketMaster

ticketmaster ticketswap alternative
Ticketmaster ticketswap alternative

Ticketmaster Entertainment LLC is one of the largest ticket marketplaces and offers a wide range of ticketing products and services. Ticketmaster offers a way for users to resell tickets and prides itself on being hassle-free, reaching and ticket protection.

The downside of using TicketMaster as a Ticketswap alternative is its lack of features for resellers (e.g chat feature or private listing), limitations as users can only resell tickets bought from Ticketmaster and high cost at 25% of the ticket price (i.e 10% fee for buyers and 15% for sellers). If you purchased your tickets on Ticketmaster, it is an excellent alternative to TicketSwap quickly reselling your tickets.

It’s important to note that Ticketmaster, a ticketswap alternative has a zero return policy, which means if you buy invalid tickets, there’s no way to return them or open a dispute. All merchandise purchases are final, and in no event will there be refunds, exchanges, or credits for merchandise purchases.

  • Pros: 100% buyer guarantee and a large reach.
  • Cons: High fees, no return policy, no private or password-protected listing and you can only sell tickets purchased on TicketMaster.
  • Platforms: iOS, Android and Web.
  • Fees: 20%.
  • Availability: Worldwide, focused on the U.S.A.

5. Viagogo

viagogo ticketswap alternative
viagogo ticketswap alternative

Taking the 5th spot on our top ticketswap alternative is Viagogo. Viagogo prides itself as one of the largest secondary marketplaces for tickets to live events.

The downside of using Viagogo as a Ticketswap alternative is its lack of features, high fees coming at 45% (15% checkout fees and 30% to sellers, ouch) and zero return policy, which means if you buy invalid tickets, there’s no way to return them or open a dispute.

  • Pros: No cap on how much ticket resellers can charge.
  • Cons: High fees, no return policy, not the best reputation and no private or password-protected listing.
  • Platforms: iOS, Android and Web.
  • Fees: 45%.
  • Availability: Worldwide, focused on the U.S.A.

6. Razorgator

ratorgator ticketswap alternative
Razor Gator ticketswap alternative

This is an online ticket reselling platform for sports, theatre, concert tickets and vacation packages for sporting events. It’s one of our top picks for theatre having a great UI for seat selection and more. Its strength lies in its low fees standing at 10% for the sellers and great UI for some events. The company faces its shortcomings due to its low popularity, bad reputation and limited event types.

The downside of using Razorgator as a Ticketswap alternative is its low popularity, bad reputation and limited event types. The company has a zero-return policy, which means if you buy invalid tickets, there’s no way to return them or open a dispute.

  • Pros: Low fees and great for theatres.
  • Cons: Low reach compared to others in the market, no refund policy and no private or password-protected listing.
  • Platforms: Android and Web.
  • Fees: 10% + buyer fee.
  • Availability: Worldwide, focused on the U.S.A.

7. TicketCity

ticketcity ticketswap alternative
TicketCity ticket resale

It’s an American ticket broker and online marketplace headquartered in Texas. This ticket resale site offers sports tickets, concert tickets, parking passes, schedules and seating charts. Its strength lies in its long history and close partnership but faces shortcomings in awareness and high fees at 20-25% of the ticket price.

TicketCity ticket resale sites have a zero return policy, which means if you buy invalid tickets, there’s no way to return them or open a dispute.

  • Pros: Long history and partnership. For some events, this could be your best option.
  • Cons: High fees, no private or password-protected listing, low reach in areas outside the U.S.A.
  • Platforms: iOS and Web.
  • Fees: 20-25% of the ticket price.
  • Availability: Worldwide, focused on the U.S.A.

8. TickPick

tickpick ticketswap alternative
Tickpick ticketswap alternative

Tickpick is an online marketplace for event tickets based in New York.  They market themselves as “the original no-fee ticket site”, guaranteeing the best prices on tickets to live events. This is where their strength lies.

The downside of using TickPick as a Ticketswap alternative is its low reach, except in places like New York and its limited features compared to other players.

100% of buyers trust guarantee.

  • Pros: Low fees, buyer protection and excellent if you are in the New York area.
  • Cons: Low reach outside New York, no private or password-protected listing.
  • Platforms: iOS, Android and Web.
  • Fees: 0%.
  • Availability: Worldwide, focused on New York.

Quick Summary

Here’s our top editor’s pick of the top ticketswap alternatives.

PlatformVivus ResellerTicketmasterSeatGeekWorldwide (focused on the UK)
Notable features1. No cap on how much sellers can charge.

2. Private listing and password-protected tickets.
1. Large reach.

2. 100% buyer protection.
1. Large reach.1. Large reach.
Fee6% + 20p20%20%25%
Refund policyBuy and seller protection.Zero return policy.Zero return policy.Zero return policy.
Service areaWorldwide (focused on the U.K)Worldwide (focused on the U.S.A)Worldwide (focused on the U.S.A)Worldwide (focused on the U.S.A)
Available oniOS and Web.iOS, Android and Web.iOS, Android and Web.iOS, Android and Web.

Great job reaching the end! Looking to resell your tickets? Have a look at Vivus Reseller.