Top Ticket Resale Sites for 2024

9 min read Last updated: 10th January 2024

The global secondary ticket resale industry was valued at 5.24 Billion in 2020 and is expected to reach 9.7 Billion by 2027 with a CAGR of 9.2% over the forecasted period. The industry is usually segmented by event size and type with the lion’s share of revenue coming from live sports, club nights concerts comedy shows and theatres. 

With the rise of ticket resale tickets, sellers may find it difficult to find the perfect fit. Don’t worry, that’s why we are here.

In this blog, we’ll review the top ticket resale sites, each one useful based on your priorities. Some sites may strike a balance between different features and may be the right fit for you.

How Did We Develop This List

The first step in choosing the right ticket resale site is to understand your priorities. Do you want a site with low checkout fees for buyers, flexibility when setting prices, a refund policy or availability?

Price settings

Reselling tickets always tends to get a bit of a bad reputation, and it is not difficult to see why. It conjures up an image of con artists exploiting fans for a quick profit. But ticket reselling doesn’t have to be that way and can be done to help people out.

If you go through an online ticket reselling platform such as Quest Reseller, you can connect sellers with ticket buyers. It can be done in a way that will help you make profits too.

Some ticket resale sites such as TicketSwap have taken an extra step in limiting how much you can charge for a ticket. So if you are on the market to make a buck for your tickets, you’ll have to consider platforms that don’t restrict prices.

Refund Policy

Most ticket resale tickets offer some form of guarantee in one way or the other. Who it largely protects depends on the ticket resale website. Some sites largely protect the buyer while others protect the seller. How they address the following should factor into what you use to buy and resell your tickets:

  • What happens when the event has been cancelled?
  • Got to the venue and realised the ticket had been used.
  • The seller sold on multiple sites.
  • Wrong ticket description.

These guarantees should aim to foster a safe environment to know you are buying a secure resale ticket and when you are reselling your tickets the platform has some guarantees in place.

Checkout fees

Another important factor to consider is the checkout fees. While they may not directly impact the seller most buyers are price-conscious and would prefer spending less on checkout fees.

Availability

A rule of thumb for both ticket resellers and ticket resale buyers is that a large pull of buyers and sellers is always good to have. This saves the seller time in looking for buyers e.g., via promoting on social media sites like X, Facebook and much more. The buyer can also rest assured that they might be getting competitive deals.

Another important factor when considering availability is localisation. Some sites may have high traffic volume but no footprint in your area. We’ve made an attempt to highlight which areas these sites focus on and when volumes are mentioned, we are following this theme:

Our ratings below rank ticket resale sites into groups from “Very High” to “Very Low”, and this is what each ranking means based on the average monthly visits for each website:

  • Very High Volume: 100M+ monthly traffic.
  • High Volume: 10-100M monthly traffic.
  • Medium: 1-10M monthly traffic.
  • Low Volume: 100k – 1M monthly traffic.
  • Very Low Volume: Under 100k monthly traffic.

Support

One of the most important things to consider when choosing a ticket resale site to buy or resell your tickets is their support i.e., who or how to contact the platform when something goes wrong. A lot of the time it’s very difficult for these platforms to address the issue that would keep both the buyer and seller satisfied e.g., confirming if a ticket was valid during the time of the event. You can find out more here. Nevertheless, it is always good to be able to speak to someone who will try to resolve the issue. Here are the common channels used by ticket resale platforms.

  • Instant Chat – Rarely provided but when it is, it’s a quick and easy way to resolve ticket resale issues. quick resolution.
  • Phone – Rarely provided but when it is, it’s a quick and easy way to resolve ticket resale issues. quick resolution.
  • FAQ – Requires a good understanding of your problem.
  • Email – The default by most ticket resale websites.
  • Contact Form – Rarely used but a good option to have when you need to supply attachments and other relevant information.
  • Community – Rarely used by you can find forums on Reddit, Facebook and other social networks.

Once you know your priorities, you can select a ticket resale site that best suits your needs.

1. Vivus Reseller

vivus ticket resale
Vivus reseller ticket resale

Our top on the list is Vivus Reseller with a rating of 4.2. This site is number one due to its flexibility when selling tickets with no cap on how much you can charge for tickets, private or password-protect listing, guarantees and low checkout fees for buyers. One of the cheapest in this category. 

Vivus reseller faces its shortcomings with its limited availability only focusing on the U.K., no Android app and customer support is via email only. This shouldn’t dissuade you from using Vivus for private listing, it’s a great fit.

For disputes, buyers can open disputes at least 3-5 days after purchase. Vivus reseller serves as a mediator speaking to outlets to understand when the ticket was used and by whom. If buyers cannot provide information that shows without reasonable doubt that the tickets were invalid or couldn’t be used, the money is retained by the seller.

ItemDescription
ProsLow fees, buyer and seller protection, private listing or password-protected tickets, users register interest and no cap on how much sellers can charge.
ConsFocused on the U.K. and no Android app.
PlatformsiOS and Web.
Fees6% + 20p.
Rating⭐ ⭐ ⭐ ⭐ ⭐
Support MethodsEmail, FAQ and live chat.
AvailabilityWorldwide, focused on the U.K. and is available in English, French and German.

2. StubHub

stubhub ticket resale
StubHub ticket resale

Stubhub prides itself as one of the world’s largest ticket resale marketplaces with tickets available for live sports, music and theatre events in more than 40 countries. Its strength lies in its availability, partners and flexibility when pricing tickets. 

The company faces its shortcoming with its high checkout fees at a whopping 25% (i.e. 10% fee for buyers and 15% for sellers) and limited features such as password protection.

Stubhub ticket resale sites have a zero return policy, which means if you buy invalid tickets, there’s no way to return them or open a dispute.

ItemDescription
ProsNo cap on how much ticket resellers can charge.
ConsHigh checkout fees, no return policy and not your go-to if you are outside the U.S.A.
PlatformsiOS, Android and Web.
Fees25% (i.e. 10% fee for buyers and 15% for sellers).
Rating⭐ ⭐ ⭐ ⭐ ⭐
Support MethodsPhone, FAQ
AvailabilityWorldwide, focused on the U.S.A.

3. SeatGeek

SeatGeek ticket resale
SeatGeek ticket resale

SeatGeek is a mobile-focused ticket platform that enables users to buy and resell tickets for live sports, concerts and theatre events. Its strength lies in its mobile-first approach towards reselling tickets, providing features such as private listing, allowing users to register their interest and reach. It faces its shortcomings when selling other types of tickets such as clubs and high checkout fees at 20%

SeatGeek ticket resale sites have a zero-return policy, which means if you buy invalid tickets, there’s no way to return them or open a dispute.

ItemDescription
ProsNo cap on how much ticket resellers can charge.
ConsLimited ticket types, no return policy, no private listing or password-protected tickets.
PlatformsiOS, Android and Web.
Fees20%.
Rating⭐ ⭐ ⭐ ⭐
Support MethodsFAQ, Live Chat, Ticket Qeue
AvailabilityWorldwide, focused on the U.S.A.

4. TicketMaster

ticketmaster ticket resale
Ticketmaster ticket resale

Ticketmaster Entertainment LLC is one of the largest ticket marketplaces and offers a wide range of ticketing products and services. Ticketmaster offers a way for users to resell tickets and prides itself on being hassle-free, reaching and ticket protection. The company faces its shortcoming due to its lack of features for resellers (e.g chat feature or private listing), limitations as users can only resell tickets bought from ticket master and a high cost of 25% of the ticket price (i.e 10% fee for buyers and 15% for sellers). If you purchased your tickets on Ticketmaster, it is an excellent ticket resale site to quickly resell your tickets.

Ticketmaster ticket resale sites have a zero return policy, which means if you buy invalid tickets, there’s no way to return them or open a dispute. All merchandise purchases are final, and in no event will there be refunds, exchanges, or credits for merchandise purchases.

ItemDescription
Pros100% buyers guarantee and a large reach.
ConsHigh fees, no return policy, no private or password-protected listing and you can only sell tickets purchased on TicketMaster.
PlatformsiOS, Android and Web.
Fees20%.
Rating⭐ ⭐ ⭐ ⭐
Support MethodsEmail or Chat
AvailabilityWorldwide, focused on the U.S.A.

5. TicketSwap

ticketswap ticket resale
Ticket swap ticket resale

Ticket swap prides itself as a safe, convenient and fair place to buy and sell tickets for concerts, festivals, sports, theatres and more. Its strength lies in its availability, support, features, partners having a strong footpath in Europe (Amsterdam) and long history. Sellers can also sell tickets privately by sending an email to the buyer. 

What are its weaknesses? Depending on what side of the market you may find yourself its seller ticket price cap at 20% may be inconvenient or a blessing. Sellers can only sell their tickets for less than 120% of their original price. It also has a high checkout fee standing at 13%.

Ticketswap provides a way for buyers to contact sellers in case there’s an issue. If that falls through, there’s no way to get a refund for invalid tickets.

ItemDescription
ProsPrivate listing, fair price for buyers and good reach within Europe (Netherlands).
ConsHigh fees, no return policy, price cap on how much ticket resellers can charge and no password protection.
PlatformsiOS, Android and Web.
Fees13% (may vary).
Rating⭐ ⭐ ⭐ ⭐
Support MethodsEmail
AvailabilityWorldwide, focused on the Netherlands.

6. Viagogo

viagogo ticket resale
viagogo ticket resale

Taking the number 6th spot on our best ticket resale site list. Viagogo prides itself as one of the largest secondary marketplaces for tickets to live events. Its strengths lie in its reach and flexibility but faces its shortcomings with its lack of features and high fees coming at 45% (15% checkout fees and 30% to sellers, ouch).

Viagogo ticket resale sites have a zero-return policy, which means if you buy invalid tickets, there’s no way to return them or open a dispute.

ItemDescription
ProsNo cap on how much ticket resellers can charge.
ConsHigh fees, no return policy, not the best reputation and no private or password-protected listing.
PlatformsiOS, Android and Web.
Fees45%.
Rating⭐ ⭐ ⭐ ⭐
Support MethodsPhone, email, FAQ
AvailabilityWorldwide, focused on the U.S.A.

7. Razorgator

ratorgator ticket resale
razor gator ticket resale

This is an online ticket reselling platform for sports, theatre, concert tickets and vacation packages for sporting events. It’s one of our top picks for theatre having a great UI for seat selection and more. Its strength lies in its low fees standing at 10% for the sellers and great UI for some events. The company faces shortcomings due to its low popularity, bad reputation and limited event types.

Razorgator ticket resale site has a zero return policy, which means if you buy invalid tickets, there’s no way to return them or open a dispute.

ItemDescription
ProsLow fees and great for theatres.
ConsLow reach compared to others in the market, no refund policy and no private or password-protected listing.
PlatformsAndroid and Web.
Fees10% + buyer fee.
Rating⭐ ⭐ ⭐
Support MethodsPhone and Email
AvailabilityWorldwide, focused on the U.S.A.

8. TicketCity

ticketcity ticket resale
TicketCity ticket resale

It’s an American ticket broker and online marketplace headquartered in Texas. This ticket resale site offers sports tickets, concert tickets, parking passes, schedules and seating charts. Its strength lies in its long history and close partnership but faces shortcomings in awareness and high fees at 20-25% of the ticket price.

TicketCity ticket resale sites have a zero return policy, which means if you buy invalid tickets, there’s no way to return them or open a dispute.

ItemDescription
ProsLong history and partnership. For some events, this could be your best option.
ConsHigh fees, no private or password-protected listing, low reach in areas outside the U.S.A.
PlatformsiOS, Android and Web.
Fees20-25% of the ticket price.
Rating⭐ ⭐ ⭐
Support MethodsEmail, Live chat, FAQ, and Phone.
AvailabilityWorldwide, focused on the U.S.A.

9. TickPick

tickpick ticket resale
Tickpick ticket resale

Tickpick is an online marketplace for event tickets based in New York.  They market themselves as “the original no-fee ticket site”, guaranteeing the best prices on tickets to live events. This is where their strength lies. The ticket resale sites face is shortcoming due to their low reach, except you are in New York of course.

100% of buyers trust guarantee.

ItemDescription
ProsLow fees, buyer protection and excellent if you are in the New York area.
ConsLow reach outside New York, no private or password-protected listing.
PlatformsiOS, Android and Web.
FeesLow reach outside New York, no private or password-protected listing.
Rating⭐ ⭐ ⭐
Support Methods
AvailabilityWorldwide, focused on New York.

Quick Summary

Here’s our top editor’s pick of the top ticket resale sites.

PlatformVivus ResellerTicketmasterTicketSwapSeatGeekStubhub
Notable features1. No cap on how much sellers can charge.

2. Private listing and password-protected tickets.
1. Large reach.

2. 100% buyer protection.
1. Private listing.

2. Fair for buyers.
1. Large reach.1. Large reach.
Fee6% + 20p20%13%20%25%
Refund policyBuy and seller protection.Zero return policy.Zero return policy.Zero return policy.Zero return policy.
Service areaWorldwide (focused on the U.K)Worldwide (focused on the U.S.A)Worldwide (focused on the Netherlands)Worldwide (focused on the U.S.A)Worldwide (focused on the U.S.A)
Available oniOS and Web.iOS, Android and Web.iOS, Android and Web.iOS, Android and Web.iOS, Android and Web.

Ticket Resale FAQ

Why is Quest Reseller Recommended?

Quest Reseller was recommended because it was one of the few that had low checkout fees, price-setting flexibility, extensive customer support and localisation.

What can I do if my event is cancelled?

If the event has been cancelled, reach out to the ticket resale website so they can issue a refund to the buyer. Reach out to the venue to get a refund for your tickets. Most event management / ticketing websites issue refunds for cancelled events.

Is buying tickets from a ticket resale website safe?

They are as safe as the platform you use. Most ticket resale websites take steps to mitigate the risk posed when buying or reselling tickets e.g., holding money in Escrow accounts, ticket validation, password protection and much more.

There’s another name on my ticket (ticket resale)

If there’s another name on the tickets you are putting up for ticket resale, reach out to the venue to confirm if you can transfer the tickets. Usually, this is always allowed but better safe than sorry.

Ticket fraud and how you can avoid falling for it

Ticket fraud is becoming a huge problem and when there is a big event coming up it’s pretty much guaranteed that there are some scammers eager to make some money off of it. You can protect yourself by:
– Staying away from unauthorised sources.
– Check the ticket details.