How to check in attendees?

The best way to check in attendees is by using our Quest Creator app.

• Once you’ve downloaded the Vivus Create Quest Creator app, log in.
• Search and select the event you would like to check-in attendees by swiping on the event name.
• Click the check-in action button.
• Please wait a few moments while tickets are loaded from our servers.
• Once attendees present their tickets hold the in-app camera against their ticket, once held up, the square box either goes green for valid tickets or red for invalid tickets.
• We understand sometimes you organisers may have low lighting so you can custom check-in attendees by clicking the “Customers” button at the top right and search for the attendee username, name or email address. Once found, click “check-in” or “reject” to either validate or reject a ticket.